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This Page last updated 09/23/2015

Panther Creek Estates FAQs (16)

» How Do I Obtain A Pool Access Card?

POOL KEY CARD INFORMATION

Homeowners: To obtain a pool keycard complete the Pool Waiver Form and submit it to RealManage through the information below.

If you have lost your pool keycard or have purchased a home in Panther Creek Estates and did not receive a keycard from the previous owner, you will need to pay a $30 replacement card fee for RealManage to issue you a new keycard. If you do not have a waiver on file, you will need to submit one before a keycard will be issued. The previous card will be deactivated.  There is only one pool key card allowed per household.

If you have purchased a newly built home in Panther Creek Estates, the fee is waived for the first keycard issued to a new address, you simply need to submit a waiver to RealManage to obtain your keycard.

Renters:  You will need to get your key card through the homeowner.  In most situations, the homeowner should supply you with your card upon moving in.  If not, you will need to have the homeowner fill out the Pool Waiver Form for you.  Please note: The PCE board and RealManage do not have any jurisdiction over this and cannot override this policy or issue key cards to non-homeowners.

Pool Waiver Forms, Keycard Requests, and Inquiries can be sent to RealManage via any of the following methods:

By Email: PANCREEK@Ciramail.com

By Fax: 1-866-919-5696

By Mail: RealManage, PO Box 703267, Dallas, TX 75370-3267

Please note.  Ridgeview at Panther Creek is a separate neighborhood, and does not have access to the Panther Creek Estates Pool.

» What rules apply to roofing?

Roofing

Roofing shall be wood shingle or wood shake, composition, or other materials of a substance acceptable to all governing authorities, including but not limited to the City,.VA and FHA.  There is no restrictions on the color of your roofing material. If your proposed roofing material is not on that list, you should submit a request to the covenants committee for approval by the HOA in addition to getting permissions from the other governing authorities.

While these rules give our residents a lot of freedom in their color selections, please use good judgement and don’t do anything that could reduce the property value of your and your neighbor’s homes.  The saying “Just Because You Can, Doesn’t Mean You Should” definitely applies here.  Please remember we all have neighbors.

Excerpt from the Declaration

Article IX CONSTRUCTION OF IMPROVEMENTS AND USE OF LOTS, Section 27 Building Materials
One hundred percent (100%) of all exterior wall surfaces (excluding dormers, gables, porches, windows, doors, bay windows, or architectural elements) shall consist of masonry as defined in Frisco Ordinance No. 98-03-08, Section 36-9. Roofing shall be wood shingle or wood shake, composition, or other materials of a substance acceptable to all governing authorities, including but not limited to the City,.VA and FHA.

» Sign Rules

Signs: See Declaration. Article IX Section 23. No sign of any kind shall be displayed to the public view on any lot except the following

  1. One (1) professional security system sign of not more than one (I) square foot;
  2. One (1) sign of not more than five (5) square feet advertising the property for rent or sale or signs used by a builder to advertise the property during the construction and sales period;
  3. No more than one (1) sign per Unit, no larger than one (1) square foot in size, providing public notice of any of the following:
    1. “No Trespassing”,
    2. “No Soliciting”,
    3. “Keep off the Grass·”
  4. Political signs are allowed under Section 202.009 of the Texas Property Code and subject to the City’s sign ordinance; and
  5. Signs that notify of the arrival of a newborn or the participation of a family member in a school activity or sport. The number of signs shall be limited to the number of newborns and/or immediate family members residing at the location where said signs are displayed.
» Fence Rules

We have 3 types of fences in PCE.

Exterior Fences

These fences back up directly to Eldorado Parkway, Hillcrest Drive and Panther Creek Parkway.  The exterior of these fences must be stained with “Behr Semi-Transparent Weather Proofing Wood Stain & Sealer “Tint Base No. 5077” mixed with Taupe ST-153”.  The fence also must follow very specific construction rules.  Please see the full rule and construction drawing below.  The maintenance of these fences is the responsibility of the homeowner.  Good maintenance of these fences is vital to the exterior appearance of our neighborhood.  Since the stain specified is semi transparent, the condition of the underlying fence affects the final color.  In order to achieve the most uniform color, the fence should be power washed before staining to remove the old stain and accumulated dirt.

Open Space Fences

These fences are adjacent to HOA controller open/green space.  These fences must be 6′ wrought iron fence that is painted black.  Aluminum or other metal fencing is also allowed provided it looks like wrought iron and is painted black.  The homeowner is responsible for the maintenance of this fence.

Lot Boundary Fences

The standard lot boundary fences in All other areas have no color restrictions.  They must be 6-8′ tall and be in compliance with the city rues for fencing materials.  Frisco updated it’s fence ordinance in 2012.  All of the original builders fences are non-conforming to this ordinance.  The city allows existing non-conforming fences as long as they are maintained.  When more than 50% of the fence is replaced, the fence must be brought up to the new fence code.  When these fences are installed along the property line, they are considered “Party Structures”.  The cost of reasonable repair and maintenance of the fence shall be shared equally by the homeowners who make use of the fence.  Disputes between owners shall be decided by arbitration at the expense of the homeowners.  For details, please see Article V, Section 5 of the Declaration.

Other Structures

Some lots have concrete or brick walls.  We we will have information on those structures in a future post.

While these rules give our residents a lot of freedom in their color selections, please use good judgement and don’t do anything that could reduce the property value of your and your neighbor’s homes.  The saying “Just Because You Can, Doesn’t Mean You Should” definitely applies here.  Please remember we all have neighbors.

Excerpt from the Rules and Regulations:

Requirements for fences abutting Eldorado Parkway, Hillcrest Drive, and Panther Creek Parkway (see Declaration Article IX, Section 30. I): Fences are to be 6′ Cedar board on board. See Exhibit B of Declaration for specific structural guidelines. Color required for the portion of the fence that faces Eldorado Parkway, Hillcrest Drive or Panther Creek Parkway is to be Behr Deck Plus Semi-Transparent DP326 (Taupe).

Requirements for Fences adjoining Contiguous Open spaces (also known us Green belts): Fences are to be 6′ wrought iron fence painted black

Excerpt from the Declaration:

Article IX CONSTRUCTION OF IMPROVEMENTS AND USE OF LOTS, Section 27 Building Materials
One hundred percent (100%) of all exterior wall surfaces (excluding dormers, gables, porches, windows, doors, bay windows, or architectural elements) shall consist of masonry as defined in Frisco Ordinance No. 98-03-08, Section 36-9. Roofing shall be wood shingle or wood shake, composition, or other materials of a substance acceptable to all governing authorities, including but not limited to the City,.VA and FHA.

Paraphrased from perimeter fence color change notice May 16, 2014:

Behr Deck Plus Semi-Transparent DP326 (Taupe) is no longer available and the alternative is now a requirement based on the DCCR requirement for staining your wood fence: Behr Semi-Transparent Weather Proofing Wood Stain & Sealer “Tint Base No. 5077” mixed with Taupe ST-153. This product and service can be purchased at the Home Depot in Frisco.

Detailed construction drawing of exterior fences (from the declaration) (Click image below for full size image):

» How much are HOA dues?

PCE HOA annual dues (assessments) are $412. They are billed semi-annually in December ($206) and June ($206) and due on January 1 and July 1.

» How do I get involved in the neighborhood?

We have 6 active committees and a myriad of ways to get involved. (You can do as much or as little as you are able.) Check out the Committee pages on this site for specific information. You can email the Chair directly or the board. Panther Creek Estates is lucky to have a terrific group of dedicated volunteers that represent hundreds of hours donated each month. Come join us, meet your fabulous neighbors, and help us keep PCE great!

» What is the Panther Creek Estates PID?

The Panther Creek Estates Public Improvement District (PID) was established by the City of Frisco in response to a proposal by developer Intermandeco to expedite the building of two city parks, Bob White and Mourning Dove and enhance the entrances and green spaces in our neighborhood. The initial funds for this project were financed through the city bond process. Each home was assessed $2500 to be paid at closing or over 20 years billed in installments annually directly by the city of Frisco. The Maintenance and Operation of these PID areas (with the exception of the city parks) was then turned over to the Panther Creek Estates Homeowners Association through a 20-year lease with the City of Frisco and fees were set in combination with the HOA assessments to be collected semi-annually. Originally these funds were billed separately (PID); however after meeting with the city, the board of directors was able to consolidate this process thereby saving the HOA in printing, postage and accounting.

In summary, the bill you may receive from the City of Frisco in September was for the original construction of our open spaces, and the bill you receive from the HOA twice per year is for the ongoing maintenance.

Not everyone will necessarily receive a bill from the City.  Some owners paid this in full at closing.

For more specific details on the formation and operation of the Panther Creek Estates Public Improvement District see the documents on our documents page.

For information on the status of the $2500 City Assessment please contact Minta Hovland at 972-292-5575. The HOA has no more information than what you will find in the documents section.

» What is the status of road construction around the neighborhood?

Panther Creek from Honey Grove to Coit is in the beginning construction stages. It will be one lane each way. Coit from Panther Creek to Maus Middle School is in the same stage. Construction will complete the two southbound lanes of Coit from Panther Creek to Eldorado. Both of these projects are expected to be complete in early 2015.

Additional lanes of Panther Creek will be added once the neighborhoods to the North of Panthercreek begin construction.

Improvements of Coit North of Panthercreek are in the planning and design phase.  There are no timelines in place for those at this time.

» Does the Board know anything about the planned retail spaces in the neighborhood?

The board met with a developer for the NW corner of Eldorado & Coit in 2007. The NW Corner of Eldorado and Coit is zoned retail/office.

The NE Corner of Coit and Eldorado is anticipated to have a CVS Pharmacy, and other retail buildings.

No plans have been identified for the SE Corner of Hillcrest and Panther Creek.

» Does Panther Creek Estates have a community message board on the website, if not why?

We do not currently have a community message board. There are several reasons for this. First community message boards must be constantly monitored for content to ensure no “offending” posts are created. Second, there is a potential for liability against the Homeowners association should “offending” content be placed on a community message board, even if it is subsequently taken down. At this time the board feels these reasons outweigh the potential positives of such a site. We do encourage homeowner questions and feedback by asking that you email the board, or one of the committees with questions. If we see questions everyone is interested in we will post them in this FAQ section. There is also a local community forum called Frisco-online.com, there is a group established on that site that residents can also use for communications. Content on FOL is the responsibility of its owners, and the HOA has no control of that site.

» A street light is out or flickers on and off. How do I get it repaired?

Report the problem to the City of Frisco 972-335-5520, supply the address and electric provider (CoServ) for your neighborhood and we will notify the correct company for repairs. The majority of street lights in Frisco are owned and maintained by either CoServ Electric or TXU Electric Delivery.

You may also fill out a request online at

» Northeast Community Park Updates

 

The field at Tyler & Honey Grove is owned by the City of Frisco and will be a large “Community Park” similar to Warren Park on Eldorado West of Preston. It will have soccer and ball fields, tracks, bb courts, parking and lots of green space.

UPDATE  August 19, 2016

NE Community Park is well underway!    Construction is moving along nicely.   The Park’s build out has been broken down into multiple Phases.    “Phase I” should be completed by Spring 2017.    Here is what is included in PHASE I.

 

  •          8 lighted multi-purpose fields currently shown at 225’x360’ in size

•             40,000 square foot lighted Skate Park (largest in North Texas) 

•             Covered Pavilion and viewing area internal to Skate Park

•             2.5 acre stocked pond with pier

•             Water Well for Irrigation of site

•             Playground with equipment for all ages

•             978 Parking Spaces

•             8’ wide loop walking trail

•             Bench Seating along walking trail and in Plaza near Skate park

•             Interactive Public Art display

•             Concession Building with covered pavilion area

•             Picnic tables located under the covered pavilion area

•             Men’s and Women’s Restroom Facility

•             Vehicular and Pedestrian Way finding signage

NE PARK MASTER PLAN BY PHASE

Update January 2014:
The City of Frisco has scheduled community meetings to discuss the park. For more information Click here.

Update July 2014:

The master planning process is nearly complete.  Public meetings have been held and a recommendation was made to the Parks and Recreation Board.  The final step will be for City Council to approve the Master Plan.  That is anticipated to take place in the next month or two.  Details of the recommended master plans can be found in the below link.  It will likely be close to another year before any portion of the park is ready for use.

Master Plan Reccomendations

Update September 2014.

The Master Plans have been completed and approved by City Council on September 16, 2014.  The Master plans serve as an overall guide or vision for how the park should develop.  It is anticipated the park will get developed in several phases over several years.  During that time it is possible for some things to change or be modified slightly based on the needs of the city.  Major changes would require the Master Plan to be re-worked and re-approved by Parks and Recreation and City Council.

 

NE Park Master Plan – FINAL

NE PARK MASTER PLAN BY PHASE

Skate Park Master Plan FINAL

 

» Who do I contact about maintenance issues in the city parks?

Mourning Dove, Bob White Park and Hummingbird Park behind SEM are maintained by the City of Frisco.

Note: The city is also responsible for maintaining the empty space across the street to the East of SEM. This will eventually be a lighted athletic park similar to Warren Sports Complex; however it will not be developed for several years.

» What is the status of the empty lots in our neighborhood.

Updated 7/2014
The empty lots are owned by 2 different builders, Meritage and Sumeer Homes. The board monitors the status of all empty lots to ensure the current owner maintain them as required in the CC&Rs. We have procedures in place to maintain them if the owners fail to. During the high growth season the grass or weeds may be taller than we would like at times, but we will ensure they get taken care of as quickly as possible.

At this time we expect the vacant lots will be fully built out, but do not have an expected time frame given the status of the housing market.

» How do I obtain Closing Documents and a Statement of Resale.

If you are selling your home and the Closing/Title company is trying to obtain a statement of account and resale certificate they need to contact the Real Manage, our property management company. Per Real Manage
“All requests for closing documents, including Statements of Account, Resale Certificates, and Condo Questionnaires, must be made through the Closing Portal at www.realmanage.com/closingportal. Our standard turnaround time is three business days (can be ordered on rush for a fee).”
» Closing Portal Instructions

» I’ve heard there is Poison Ivy on the greenbelts, how do I find out more information about this?

We have created a page to answer some of those quesions. It can be found by going to the Beautification Committee page, or click here.